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Customs Clearance

Our demonstrated supply chain and compliance history mean we are identified as one of the industry’s leading Freight Forwarder and Customs agents which provides added value to our customers. Through our Integrated Cargo System, we can process your required forms for Customs Clearance on your behalf. We will provide you with the necessary information to ensure that your freight, clearances and deliveries are handled in the most cost-effective manner in order to reduce any applicable charges you may incur and including avoidable wharf/ airport storage costs.

We aim to have your consignment cleared quickly, using our agents’ in-depth knowledge of the current Border Force, Customs Clearance, and Quarantine Inspection requirements for all cargoes coming into Australia. Also, to minimize where possible the amount of any; Customs Duty, Excise, Dumping Duty, Wine Equalisation Tax, Luxury Car Tax and GST on importation and other Indirect Taxes that you may be subject to paying. This we do by accurately classifying the products that you import and where possible guide you with required free trade agreements, preference origin duty rates, customs tariff concessions and policy by-laws to identify they meet the description of your products. Thus, resulting in customs duty-free or a reduced rate of customs duty payable.

The facts when clearing goods through Customs:

  • For goods that are worth equal to or under AUD $1000, there are no duties/ taxes or charges to pay.
    These are called low-value imports. If these goods arrive in Australia by air or sea cargo, they must have a Self-Assessed Clearance (SAC) declaration. Customs clearance will generally be taken care of by the cargo company or freight forwarder. There is no charge from the Australian Customs and Border Protection Service for this declaration. Goods arriving by post do not require a SAC declaration.
  • For goods that are worth more than AUD $1000, you will need to complete an Import Declaration form.
    This provides information about the goods you are importing. Th ere is a processing charge for making an Import Declaration. You will also be required to pay the duty and taxes for your goods.
  • You are required to pay duties and taxes on some goods (like tobacco or alcohol) regardless of their value.
  • Certain types of goods are not permitted access into Australia whilst others may require special permits.
  • The Australian Customs and Border Protection Service may screen, x-ray, or examine the goods to make sure the goods are allowed into Australia.
  • The Department of Agriculture will clear and inspect your goods before they can be released.

What will it cost?

How much the goods are worth, and how they arrive in Australia, will determine how we clear them and what duty, taxes and charges may apply.

Goods with a value of less than AUD$1000

You do not have to pay duty and taxes on goods (excluding tobacco, tobacco products, and alcoholic beverages) with a value of AUD $1000 or less. These are called low-value imports. If these goods arrive in Australia by air or sea cargo, they must have a Self-Assessed Clearance (SAC) declaration. Customs clearance will generally be taken care of by the cargo company or freight forwarder. There is no charge from the Australian Customs and Border Protection Service for this declaration. Goods arriving by post do not require a SAC declaration.

Goods with a value of more than AUD$1000

To import goods with a value over AUD$1000, you need to make an Import Declaration. The Import Declaration provides information about the goods you are importing. There is a processing charge for making an Import Declaration. You will also be required to pay the duty and taxes for your goods. Change Freight Forwarding & Consulting can assist you with this process.

What if I am a first-time or infrequent importer?

First time or infrequent importers are strongly encouraged to use our services to clear your cargo.

Change Freight Forwarding + Consulting can complete the Import Declaration for you and submit it to the Australian Customs and Border Protection Service electronically through the Integrated Cargo System. We can also help you with other tasks you need to do when importing goods.

Change Freight Forwarding + Consulting charge for the services we provide, though they also have access to lower processing fees because of our online connection to the Australian Customs and Border Protection Service. Below is a list of some documents required to assist you with customs clearance:

  • an invoice
  • a bill of lading or air waybill
  • a packing list
  • insurance documents
  • other documents as required

For more information, please contact us.

For customs clearance forms, information about container sizes and other information

Click Here.

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